This Privacy Policy
was approved by Order of the General
Director of LLC "TRANSPORT-SHARE"
No. 101 dated August 16, 2023

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Kasymov E.

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Privacy Policy

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LLC"TRANSPORT-SHARE," operating under the trademark "IZZY,"hereby presents its privacy policy to users. We collect personal informationfrom you to provide the most convenient and high-quality service. If you havenot reviewed our Offer, we kindly ask you to do so at the following link:Offer.

LLC"TRANSPORT-SHARE" reserves the right to amend this Privacy Policy. Ifsuch changes occur, we will notify you by publishing the updates on the websiteand in the IZZY Service mobile application. In the case of significant changes,a notification will also be sent to the email address provided duringregistration in the application.

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What Information Do We Collect from You?

The information wecollect depends on which part of the Service you interact with: the website,application, or Customer Support.

  • Account creation data: Name, email     address, phone number, and payment method details (e.g., debit card     information registered in the country where the service is used).
  • Location data: When     registering and using the service, we process location data to determine     the nearest IZZY scooter. To calculate service fees based on the selected     tariff, we track the user’s location, route, and other trip details using     geo-location data.
  • Customer Support interactions: When you     contact Customer Support or communicate with us in any other way, we     request contact and verification information to identify you and assist     with your request. For service quality improvement, we may keep records of     support requests and call recordings from the Call Center.
  • Technical information: We collect     data about your browser, computer, or mobile device, such as the IP     address at the time of registration or service usage. Cookies and similar     technologies help store settings and optimize service functionality for     individual users.
  • Third-party data sources: We may receive     data from third-party services, primarily for marketing and advertising     purposes.

How Do We Use the Information?

The collectedinformation is used strictly to fulfill our Offer, including:

  • Providing services upon user     request, including account management and trip history.
  • Monitoring, tracking, and     maintaining IZZY scooters, even during service usage.
  • Processing payments and offering     discounts, such as waiving the start fee.
  • Providing users with     account-related information, such as transactions, and     communicating necessary updates (e.g., service rule changes).
  • Fulfilling legal obligations in compliance     with local laws.
  • Detecting, investigating, and     preventing violations of the Privacy Policy, service terms, or any illegal activities,     including cooperating with law enforcement agencies when required.
  • Collaborating with third parties as described     below.

User Data and Third Parties

In specific cases,to fulfill obligations stated in the public Offer, we may share user data withaffiliated companies, partners, and service providers. We ensure this processis secure. These third parties include:

  • Partners and service providers, such as     payment processors, customer support services, insurance partners, and     marketing agencies.
  • Anonymized data sharing: By removing     personal identifiers (e.g., name, phone, and email) and combining data     with information from other users, we may use, sell, license, or share     anonymized, aggregated data. This data may be used for research, business,     or other purposes. For instance, IZZY collaborates with local authorities     to analyze city transport traffic patterns.
  • Government, regulatory, and law     enforcement agencies: Information may be shared only when legally required, in response     to official requests, to investigate fraud, prevent security threats, or     comply with local regulations.
  • Affiliated companies of the IZZY     Service: Data may be shared with affiliated companies to provide services     across different cities and countries.
  • Business reorganization: If the     business undergoes a sale, merger, or similar process, user information     may be transferred accordingly.

Legal Basis for Data Processing

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IZZY relies onvarious legal bases for collecting, using, sharing, and processing userinformation, including:

  • Providing services and fulfilling     obligations under the Offer. For example, service provision requires payment     information and location data.
  • User consent: Users can     withdraw their consent at any time.
  • Legal compliance: We may be     required to provide information to law enforcement agencies.
  • Protecting the interests of     users, employees, and the public.
  • Processing data for public     interest purposes, as permitted by law.

Where Is Data Processed?

IZZY is a globalservice, meaning user data is handled worldwide, strictly for service provisionand securely.

How Long Is Data Stored?

We retain data aslong as reasonably necessary to provide services or until the user deletestheir account, whichever is longer, considering additional legal requirements.

For specificservices, we may request an ID card or driver's license copy. If anID-equivalent document is required, we verify its validity and retain only thenecessary data for service provision.

When a user deletestheir account, additional time may be required to completely remove informationfrom our databases and system logs. We may also retain data from deletedaccounts to prevent fraud, collect outstanding payments, comply with legalobligations, or protect our rights.

How Do We Protect Personal Data?

IZZY determines thenecessary and sufficient security measures for personal data protection incompliance with the legislation of Uzbekistan. These include:

  • Legal and organizational security     measures:
       
    • Approved Privacy Policy (this      document).
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    • Restricted access to personal      data for authorized employees only.
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    • Employee training on personal      data protection laws and policies.
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  • Technical security measures:
       
    • Protection against unauthorized      access to workstations and data storage.
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    • Antivirus protection against      malware threats.
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    • Information system security,      including communication and data transmission systems.
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    • Authentication and authorization      controls.
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    • Access management and software      environment restrictions.
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    • System configuration management.

Privacy Policy Version 1.0

Tashkent, Uzbekistan
August 16, 2023

 

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